Privacy Policy – MyInterio.store

Effective Date: 19/10/2022
Last Updated: 01/01/2026

Welcome to MyInterio.store, operated by eHome Decor Business Bridge Pvt. Ltd (“Company”, “we”, “our”, “us”).

This Privacy Policy explains how we collect, use, store, share, and protect your information when you use:

• Our website: www.myinterio.store
• Our mobile applications (Android / iOS)
• Our related customer support, communication, and order services

By using our website or mobile application, you agree to this Privacy Policy.

1. Who We Are

MyInterio.store is an Omnichannel E-commerce Platform and an Authorized Dealer / Distributor of interior materials and related products.

Contact Details

Company Name: eHome Decor Business Bridge Pvt. Ltd
Website: www.myinterio.store
Email: info@myinterio.store
Phone: +91 9712201220
Address: A-5, Karimabad Society, Junagadh, Gujarat, India – 362001

2. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full Name
• Mobile Number
• Email Address
• Billing & Shipping Address
• PIN Code / City / State
• GST Details (if applicable)
• Company / Business Name (if applicable)

B. Account Information

• Login details
• Wishlist / cart details
• Saved preferences

C. Order & Transaction Information

• Products ordered
• Order history
• Invoice details
• Payment status
• Shipping / delivery information
• Return / refund request details

⚠️ We do not store full card or UPI credentials on our servers. Payments are handled via secure third-party payment providers.

D. Device & Usage Information

• Device type
• App version
• Browser type
• IP address
• Language settings
• Usage logs
• Crash / diagnostics data

E. Location Information

If you allow it, we may collect location data for:

• Delivery support
• Address assistance
• Serviceability checks

F. Photos / Files / Media

If you upload any files (such as site photos, requirement images, complaint proof, or damage videos), we use them only for the intended service purpose.

G. Notifications

If enabled, we may send:

• Order updates
• Delivery alerts
• Service messages
• Promotional offers (where allowed)

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Process orders and payments
• Deliver products and services
• Provide customer support
• Improve website and app performance
• Personalize your shopping experience
• Prevent fraud and misuse
• Send order and service communications
• Send promotional offers (where permitted)
• Comply with legal and regulatory obligations

4. App Permissions

Our Android / iOS app may request access to:

Camera

To capture product images, issue proof, or reference photos

Photo Library / Files

To upload product requirement images, complaint proof, or project references

Location

For delivery assistance, address support, or serviceability checks

Push Notifications

To send order, delivery, and service updates

You can disable these permissions anytime in your device settings.

5. Sharing of Information

We do not sell your personal information.

We may share your information with:

• Payment gateway providers
• Logistics / courier partners
• SMS / email / WhatsApp communication providers
• Hosting / cloud service providers
• Analytics / diagnostics tools
• Legal or regulatory authorities if required by law

6. Analytics & Diagnostics

We may use analytics and crash reporting tools to understand:

• App usage
• Website performance
• Feature improvements
• Error and crash reports

7. Marketing & Advertising

We may use your information to send promotional communication where permitted.

If we ever use app tracking or third-party advertising that requires Apple’s App Tracking Transparency (ATT), we will request your permission and update this policy accordingly.

8. Data Retention

We retain data only as long as necessary for:

• Order processing
• Customer service
• Legal / tax / accounting compliance
• Warranty / complaint support
• Fraud prevention

9. Data Security

We use reasonable technical and administrative security measures to protect your data, including:

• Secure hosting
• Access control
• Encrypted payment processing through trusted partners

However, no system can guarantee 100% security.

10. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Update your account
• Withdraw marketing consent
• Request account or data deletion

For such requests, contact: info@myinterio.store

11. Account Deletion / Data Deletion

Users may request account deletion by:

Option 1 – In App

If enabled:

• Go to My Account / Profile
• Select Delete Account

Option 2 – Email

Send an email to: info@myinterio.store
Subject: Account Deletion Request

Deletion requests may be processed subject to:

• Pending orders
• Refund / return disputes
• Legal retention obligations

12. Children’s Privacy

Our services are not intended for users under 18 years of age.

13. Third-Party Links

Our website or app may contain links to third-party websites or services. We are not responsible for their privacy practices.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

15. Contact Us

MyInterio.store
eHome Decor Business Bridge Pvt. Ltd
 Gujarat, India – 362001
www.myinterio.store
info@myinterio.store
+91 9712201220